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Help

Support

Need help with LORE, want to report something, or have a question about your data or subscription? Start here.

Someone is in danger

Contact your local emergency services first. To report child sexual exploitation, email safety@feedthelore.app and see our child safety standards.

Child safety standards

Report something

  1. Open the Drop and tap the … (More options) button.
  2. Tap Report, add a note if you want, and tap Send report.
  3. From the same menu you can block the person who added it.

Reported Drops are hidden for you straight away and reviewed by our team. To report a member, email safety@feedthelore.app with the group and their display name.

Account and data

Delete a Drop by opening it, tapping … (More options) and then Delete Drop. Delete your account in your Profile, under the Settings (gear) icon. For access, correction or export requests, email privacy@feedthelore.app.

Delete your accountPrivacy Policy

LORE+ and billing

LORE+ is billed and managed by Apple or Google. Cancel at least 24 hours before your renewal date. Payments are non-refundable except where the law requires, and any refund request is decided by Apple or Google under their policies.

Manage on App Store Manage on Google Play

Refund requests: Apple or Google Play. Bought LORE+ but it hasn't unlocked? Tap Restore in the LORE+ screen.

Contact us

Email support@feedthelore.app from the address you use for LORE. Tell us your group name and what happened, and include a screenshot if it helps. We usually reply within a few business days.

Email support