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Terms of Service

These Terms are a binding agreement between you and LORE. Please read them carefully, especially the sections on refunds, disclaimers, limitation of liability and disputes.

Last updated: 30 September 2026Effective: on publication

Draft pending review by a qualified lawyer. Highlighted fields must be completed before LORE launches publicly.

Agreement to these Terms

LORE is operated by NEXT RMM SOLUTIONS S.R.L., a company registered in Romania with the Trade Register under number J2026046649003 (tax ID RO55310360), with its registered office at Str. Școlii nr. 13A, Brașov, Romania ("LORE", "we", "us" or "our").

These Terms of Service ("Terms") govern your access to and use of the LORE mobile applications, the website at feedthelore.app, and any related features, content and services (together, the "Service"). By creating an account, joining the waitlist, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Child Safety Standards, which form part of these Terms. If you do not agree, do not use the Service.

Who can use LORE

  • You must be at least 16 years old. We check your date of birth when you sign up, and we will close accounts that we believe belong to anyone younger.
  • If you are under the age of legal majority where you live (usually 18), you confirm that your parent or legal guardian has read and agreed to these Terms on your behalf and accepts responsibility for your use of the Service, including any purchases.
  • You may not use the Service if you have previously been banned from it, if you are prohibited from receiving it under applicable law, or if you are a registered sex offender.
  • The Service is for personal, non-commercial use only.

Your account

You sign in with a supported provider, such as an email sign-in link, Apple or Google. You agree to provide accurate information, to keep your sign-in methods secure, and to tell us promptly at support@feedthelore.app if you believe your account has been compromised. You are responsible for all activity under your account. You may not sell, transfer or share your account, or create an account for someone else.

The service

LORE lets private groups of friends save moments ("Drops"), react to each other's Drops ("Reacts"), keep streaks, grow a shared creature (a "Loreling") and play weekly games ("Episodes") built from their Drops. Leaderboards and Episode results inside a group count only game activity, such as Drops added and Episode scores.

Game features have no monetary value

Streaks, Lore Energy, XP, scores, leaderboard positions, Loreling stages, cosmetic items and any other in-game progress or items ("Game Features") are licensed to you for use within the Service only. They are not your property, have no monetary value, cannot be sold, transferred or redeemed for money, and do not reflect anything about any person. We may change, rebalance or remove Game Features at any time. To the fullest extent permitted by law, we are not liable for any loss of Game Features, including loss caused by errors, outages, moderation or account closure.

Availability and changes

The Service is under active development. We may add, change, suspend or discontinue any part of it, including Episodes, round types, limits and the Service as a whole, at any time and without liability, subject to any notice the law requires. We do not guarantee that the Service or any content will be available, uninterrupted, error-free or preserved. You are responsible for keeping your own copies of anything you want to keep.

Not an emergency service

LORE is not a messaging, emergency, health or safety service. If you or someone else is in danger, contact your local emergency services.

Your content

Ownership

You keep ownership of the photos, videos, voice notes, quotes, text, song picks, Reacts (including selfie Reacts) and other material you submit ("Your Content"). Your group's Episodes, Lorebook and statistics are generated from content submitted by members of that group.

Licence you give us

You grant LORE a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, copy, process, adapt (for example resizing, cropping or transcoding), display and distribute Your Content, solely to operate, secure, moderate, improve and provide the Service, including showing Your Content to the members of the groups you add it to and using it in those groups' Episodes, Lorebook and features you choose to use. We may sublicense these rights only to service providers acting for us. This licence ends when Your Content is deleted from the Service, except for copies kept in backups for a limited period, copies we must keep to comply with law or protect safety, and content other members have already saved or shared.

Your responsibilities

  • You are solely responsible for Your Content and for your choice of the groups you share it with.
  • You confirm you own Your Content or have all rights, permissions and consents needed to share it, including the consent of every identifiable person in it and of the person you attribute a quote to.
  • You confirm Your Content does not break these Terms or any law, and does not infringe anyone's intellectual property, privacy, publicity or other rights.

Content from other members

Content submitted by other members is their responsibility, not ours. We do not review content before it is shared, and we do not endorse or guarantee any content. Members of your group can see what you share with them and may copy, screenshot or remember it. We are not responsible for what other members do with content you share.

Community rules

LORE can make fun of situations. It must never be used to measure or attack a person's worth. You must not use the Service to create, upload, share or encourage:

  • child sexual abuse or exploitation material, any sexualisation of anyone under 18, grooming or sextortion (see our Child Safety Standards);
  • nudity or sexual content, or intimate images shared without consent;
  • bullying, harassment, humiliation, intimidation, or ratings or rankings of people's looks, popularity or value;
  • hate speech, or content that attacks people based on a protected characteristic;
  • threats, violence, glorification of self-harm or suicide, or dangerous challenges;
  • illegal content or activity, including drugs, weapons, fraud or gambling;
  • content that infringes intellectual property, privacy or other rights, including other people's personal information;
  • impersonation, spam, scams, or misleading content.

You also must not: access the Service by automated means or scrape it; reverse engineer, decompile or copy the apps; interfere with, overload or bypass the security of the Service; create accounts in bulk or evade a ban; exploit bugs to gain Game Features; or use the Service for any commercial purpose without our written permission.

Reporting, moderation and enforcement

You can report any Drop in the app, and report a member or anything else by contacting safety@feedthelore.app. Reported Drops may be hidden automatically until we review them. Group admins can also delete Drops in their group and remove members from it. We may, at our discretion and without prior notice where permitted by law, remove or restrict content, remove members from groups, suspend or close accounts or groups, and preserve and disclose information to law enforcement or child protection organisations, if we believe that doing so is required by law or appropriate to protect users, the public or LORE.

We are not obliged to monitor the Service, and we are not liable for any failure to remove content or for any decision to remove or keep it, to the fullest extent permitted by law. Where the law requires, including the EU Digital Services Act, we will give you a statement of reasons for a decision that affects you, and you can ask us to review it by replying to that notice or writing to support@feedthelore.app. Our single point of contact for authorities and users under that law is support@feedthelore.app, in English.

Intellectual property complaints

If you believe content on LORE infringes your copyright or other rights, send us your contact details, the work concerned, where the content is on LORE, and a statement that your complaint is accurate and made in good faith, to support@feedthelore.app. We may close the accounts of repeat infringers.

Songs, links and third-party services

Song search results, titles, artwork and links come from third parties such as Apple, and may open third-party services such as Apple Music or Spotify. LORE does not host or stream music. Third-party services, sign-in providers, app stores and payment processors are governed by their own terms and privacy policies. We do not control them and are not responsible for their content, availability, security or practices, or for any loss arising from your use of them.

LORE+ and payments

  • What it is. LORE+ is an optional paid subscription that adds features to one group. The member who subscribes ("Payer") unlocks LORE+ for that group while the subscription is active. The features included may change over time.
  • Billing. Purchases are made through the Apple App Store or Google Play, and are billed and processed by Apple or Google under their terms. We do not receive or store your payment card details.
  • Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You must cancel in your App Store or Google Play subscription settings, at least 24 hours before the end of the current period, to avoid being charged for the next one. Deleting the app, leaving a group or deleting your LORE account does not cancel your subscription.
  • Prices. Prices are shown in the app before you buy and may include taxes. We may change prices. Apple or Google will tell you about price changes as their rules require, and you can cancel before a new price applies.
  • Ending benefits. LORE+ benefits for a group end if the subscription ends or lapses, the group is closed or deleted, or the Payer's account is closed for breaking these Terms. If the Payer leaves or is removed from the group, or deletes their account, LORE+ stays on for the group until the end of the current billing period and then ends, but the subscription keeps renewing until the Payer cancels it in their store settings. Content created with LORE+ features, such as selfie Reacts, stays after LORE+ ends.

No refunds

All payments are final and non-refundable, and we do not provide refunds, credits or prorated amounts for any reason, including partial billing periods, unused features, dissatisfaction, loss of access, account suspension or closure for breaking these Terms, changes to or discontinuation of features, or the closure or deletion of a group, except where a refund is required by applicable law.

Because Apple and Google process all purchases, any refund request must be made to them, and it is decided solely by them under their own policies. We cannot issue or reverse store refunds. See Support for links.

Consumers in the EU, EEA and UK. By starting a LORE+ subscription you expressly request that the digital service begins immediately, and you acknowledge that you lose your right of withdrawal once it has begun, to the extent the law allows this. Nothing in these Terms removes any right you have under mandatory consumer law, including remedies for services that are not as described.

Our rights

The Service, including its software, design, Loreling characters and artwork, text, graphics, trademarks and the LORE name, belongs to LORE and its licensors and is protected by law. Subject to these Terms, we grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the apps on devices you own or control, for personal non-commercial use. All rights not expressly granted are reserved. If you send us ideas or feedback, we may use them freely without any obligation to you.

Disclaimers

To the fullest extent permitted by applicable law, the Service and all content, Game Features and subscriptions are provided "as is" and "as available", with all faults and without warranties of any kind, whether express, implied or statutory.

We expressly disclaim all warranties, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy and quiet enjoyment, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, error-free or free of harmful components, that content will be preserved or not lost, that defects will be corrected, or that reporting, blocking or moderation will detect or prevent all harmful content or conduct.

You use the Service at your own risk. You are solely responsible for your interactions with other users, online and offline. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In that case, warranties are limited to the shortest period and smallest extent the law permits.

Limitation of liability

To the fullest extent permitted by applicable law, LORE and its affiliates, directors, officers, employees, contractors, agents, licensors and service providers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, content, Game Features, goodwill or reputation, or for any emotional distress, arising out of or relating to these Terms or the Service, whether in contract, tort (including negligence), strict liability or any other legal theory, and even if we were told such damages were possible.

To the fullest extent permitted by applicable law, our total aggregate liability for all claims arising out of or relating to these Terms or the Service is limited to the greater of (a) the amounts you paid for LORE+ in the 12 months before the event giving rise to the first claim, and (b) fifty euros (EUR 50).

We are not liable for content or conduct of any user or third party, for unauthorised access to or alteration of your account or content, or for any failure or delay caused by events beyond our reasonable control.

What we do not exclude. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intentional misconduct or gross negligence where the law does not allow it to be limited, or your statutory rights as a consumer. If you are a consumer in the EU, EEA or UK, we are responsible for foreseeable loss caused by our breach of these Terms or our failure to use reasonable care, and the limits above apply only as far as your local law permits.

Indemnity

To the fullest extent permitted by applicable law, you will defend, indemnify and hold harmless LORE and its affiliates, directors, officers, employees and agents from any claims, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising out of or relating to Your Content, your use or misuse of the Service, your breach of these Terms, or your violation of any law or any third party's rights. We may take control of the defence of any such claim, and you will cooperate with us.

Suspension and termination

You can stop using LORE at any time and delete your account in the app (see Delete your account). We may suspend or terminate your access to all or part of the Service, or close your account, at any time if we reasonably believe you have broken these Terms or the law, created risk or possible legal exposure for us or others, or if we stop offering the Service, with notice where the law requires. On termination your licence to use the Service ends. Sections that by their nature should survive termination survive, including Your Content (for content already shared), No refunds, Our rights, Disclaimers, Limitation of liability, Indemnity, Governing law and disputes, and General.

Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give reasonable notice, for example in the app or by email, before it takes effect, unless the change is needed urgently for legal or safety reasons. The "Last updated" date shows when these Terms last changed. If you keep using the Service after changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Service and delete your account.

Governing law and disputes

  • Governing law. These Terms and any dispute or claim arising out of or relating to them or the Service, including non-contractual disputes, are governed by the laws of Romania, without regard to conflict-of-law rules.
  • Courts. The courts of Brașov, Romania have exclusive jurisdiction, except that if you are a consumer you may also bring proceedings in the courts of the country where you live, and you keep the protection of the mandatory laws of that country.
  • Informal resolution first. Before starting any claim, you agree to contact us at support@feedthelore.app and try to resolve the dispute informally for at least 30 days.
  • Individual claims only. To the fullest extent permitted by applicable law, you and LORE may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective or representative proceeding.
  • Time limit. To the fullest extent permitted by applicable law, any claim must be brought within one year after it arises, or it is permanently barred.

App Store and Google Play

If you downloaded LORE from the Apple App Store, you and we acknowledge that:

  • these Terms are between you and LORE only, not Apple, and LORE, not Apple, is solely responsible for the app and its content;
  • your licence to use the app is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions;
  • Apple has no obligation to provide maintenance or support for the app;
  • to the maximum extent permitted by law, Apple has no warranty obligation for the app; if the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, for the app; any other warranty claims, losses or costs are governed by these Terms;
  • Apple is not responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and consumer protection or privacy claims;
  • Apple is not responsible for the investigation, defence, settlement or discharge of any claim that the app or your use of it infringes a third party's intellectual property rights;
  • you confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties;
  • you must comply with applicable third-party terms when using the app; and
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple may enforce them against you.

If you downloaded LORE from Google Play, your use is also subject to the Google Play Terms of Service. If these Terms conflict with the applicable store terms about the store relationship, the store terms control only to the extent of the conflict.

General

  • Entire agreement. These Terms, together with the Privacy Policy and Child Safety Standards, are the entire agreement between you and LORE about the Service.
  • Severability. If any provision is found invalid or unenforceable, it will be limited to the minimum extent necessary, and the rest of these Terms stay in full effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not transfer your rights or obligations under these Terms. We may transfer ours, including as part of a merger, acquisition or sale of assets, as long as this does not reduce your rights as a consumer.
  • Force majeure. We are not responsible for delay or failure caused by events beyond our reasonable control.
  • No third-party rights. Except as stated in the App Store section, no one other than you and LORE has any right to enforce these Terms.
  • Language. These Terms are written in English. Any translation is for convenience, and the English version controls to the extent permitted by law.
  • Notices. We may send you notices in the app or by email to the address linked to your account. You must send legal notices to support@feedthelore.app and to our registered office.

Contact

NEXT RMM SOLUTIONS S.R.L., Str. Școlii nr. 13A, Brașov, Romania.
General and legal: support@feedthelore.app
Privacy: privacy@feedthelore.app
Child safety: safety@feedthelore.app